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FAQ

MY ORDER 

How do I know if my purchase was properly made?

After payment is made, a receipt and order confirmation will be to sent to your email.

How long does it take to process my order?

All orders are processed within 3 days. 

How do I know when my order was shipped?

Once your order is shipped, a shipment confirmation with your tracking number will be sent to your email. 


If you don't have a positive experience for any reason, please contact our support and we will do whatever it takes to make sure you are 100% satisfied with your purchase.

SHIPPING

How long does shipping take?

We are proud to offer international shipping services. Shipping time may vary by country. The majority of orders are delivered within 20 business days. 

 Location  *Estimated Shipping Time
United States 10-20 Business Days
United Kingdom 10-20 Business Days
Canada 15-25 Business Days
Australia 15-25 Business Days
Europe and New Zealand  15-30 Business Days
Other Countries 20-40 Business Days

*All shipping times exclude clearance/customs delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking longer than expected to arrive.

How do I track my order?

As soon as your package is shipped, an email will be sent with the shipment confirmation and your order tracking number. You can also track your order here: https://rejuvebella.com/pages/track-your-order (please allow up to 3 days for the tracking information to be processed).

If there is a problem with your tracking number or package delivery, please contact our support.

What should I do if I have any issues with delivery or shipping process?

Please contact our support and we will ensure any issues with your delivery or shipping process will be resolved as soon as possible.

We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order.

 

PAYMENT

Which payment methods are accepted?

We accept all standard payment methods, including credit card and PayPal. 

 

WHERE DO YOU SHIP FROM?

Primarily we ship out from fulfillment centers in the United States, UK, Eastern Europe, and Eastern Asia. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go. 

 

WHAT IS THE CANCELATIONS AND RETURNS POLICY?

Please check our Cancelations & Returns page